Frequently Asked Questions

Everything you need to know about your Minga shopping experience.

How long does shipping take and how can I track my order?

Standard shipping typically takes 3-7 business days depending on your location. Once your order is dispatched, you will receive an email with a unique tracking number to follow your package's journey.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start a request and receive a prepaid shipping label.

How do I ensure I'm choosing the right size?

Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against a similar garment you already own for the most accurate fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.

Are your materials sustainably sourced?

Minga is committed to ethical fashion. We prioritize organic cotton and recycled fabrics across our collections, ensuring that our production processes minimize environmental impact.

Can I change or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.